FAQs
How fast is delivery?
Delivery times are shown at checkout and depend on your area and item availability.
Is there a minimum order?
Any minimum-order amount and delivery charges are shown at checkout before you pay.
How do I apply a coupon?
Enter your coupon code in the cart's Order Summary and tap Apply.
Can I cancel my order?
Yes — cancel from the order page any time before it's out for delivery. See our Cancellation Policy.
How do returns and refunds work?
Raise a return from a delivered order within 24 hours; approved refunds go to your original payment method or wallet in 5–7 business days.
Which payment methods do you accept?
Online payment via secure gateways, and Cash on Delivery in select areas.
How do I delete my account?
Email business@originatesoft.com with the subject "Account Deletion" and we'll process it within 30 days.